I contacted Condor Heating through Thumbtack, and they sent a technician the same day. He was professional, knowledgeable, and provided a thorough inspection of my heater. He gave me valuable feedback on whether to replace the gas valve or consider a new heater since mine is from 2009. They also provided a detailed quote and explanation via email. I really appreciated how they worked with me, explained my options clearly, and even waived the service call fee. I usually rely on the number of reviews when deciding who to call, but after working with Condor Heating, I’ve changed my perspective. Their service was excellent—highly recommend!